Never lose another emergency call-out.
When a pipe bursts or the power trips, people call the first business that answers, not the best one. If you're up a ladder or under a sink and can't pick up, that call goes straight to your competitor.
A real plumbers & electricians enquiry, start to finish
Fast answers win plumbers & electricians work.
After-hours emergencies get answered instantly, so you don't lose the callout to whoever picks up first
WhatsApp lets customers send photos of the problem before you even arrive
Every missed call gets a text-back, so a slow day at the tools doesn't mean a lost job
Your specific questions, answered.
Every answer here is about how the assistant actually handles your kind of enquiry, not a generic pitch.
What happens if someone calls at 2am about a burst pipe?
It answers immediately, takes down the details, and — if you've set up escalation — flags it as urgent so you know to call back right away instead of finding out the next morning.
Can customers send a photo of the problem before I arrive?
Yes, on WhatsApp they can send a photo along with their message, so you know roughly what you're walking into before you even leave the house.
What if I'm on a job and can't answer?
Every missed call gets an instant text-back, so the enquiry doesn't just sit there while you're under a sink.
Does it only work over WhatsApp, or can it answer normal phone calls too?
This page focuses on WhatsApp and email, but the Phone Receptionist add-on answers real calls in a natural voice on your existing number too.
What if a job needs a quote I can't give over WhatsApp?
It captures the details and takes a message for you rather than guessing at a price — you follow up with the actual quote.
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One setup. Then it pays for itself.
Recover two or three jobs a month and the service has paid for itself. No fixed contract, cancel the monthly plan any time. Phone, quoting and website add-ons are on the full pricing.
Answer & capture
then R1 199 per month
- Answers common questions on WhatsApp and email
- Captures every lead
Answer, book & recover
then R2 199 per month
- Everything in Essential
- Books jobs straight into your calendar
- Missed-call auto-reply
- Afrikaans and isiXhosa included
Priority & insight
then R3 199 per month
- Everything in Professional
- Urgent messages flagged instantly
- Recognises returning customers
- Monthly performance report
Prefer to pay annually? You can pay for a year upfront instead of monthly. Ask us how it works.
See it working for your business.
Book a free, no-obligation demo and we'll show you exactly how it would answer your plumbers & electricians customers, live.